Pengaruh Socially Responsible Marketing dan Corporate Social Responsibility terhadap Brand Image di Perusahaan Ziebart Rust Proof Cabang Surabaya

Authors

  • Utami Puji Lestari Universitas Sunan Giri Surabaya
  • Dewi Rosalian S Universitas Sunan Giri Surabaya

Keywords:

Socially Responsible Marketing, Corporate Social Responsibility, brand image

Abstract

The research objective is to determine the effect of Socially Responsible Marketing and Corporate Social Responsibility on Brand Image. The variables that will be used in this study are Socially Responsible Marketing (X1), Corporate Social Responsibility (X2), and brand image (Y) variables. This research is all Ziebart consumers in the last six months, totaling 186 consumers. While the research sample used was 30 respondents because the number of variables studied were 3 (independent + dependent), so the number of sample members = 10 x 3 = 30. Data analysis technique used to determine the level of disclosure of Socially Responsible Marketing and Corporate Social Responsibility (CSR) and Brand image at the company Ziebart Rust Proof Surabaya branch. Using Regression Analysis Hypothesis Testing simultaneously using the F test and partially using the t test. The results of the study can be concluded that Socially Responsible Marketing and Corporate Social Responsibility together have a significant influence on Brand Image at Ziebart Rust Proof Surabaya branch. Partially, the leadership variable, Corporate Social Responsibility has been proven to have a significant effect on Brand Image at Ziebart Rust Proof Surabaya branch. Leadership variable is the dominant factor influencing Brand Image at Ziebart Rust Proof Surabaya branch.

References

Aaker, David A., & Joachimsthaler. (2000). Brand Leadership.The free press.

Budiyanto & D. Darmawan. (2005). Pengaruh Strategi Bauran Pemasaran terhadap Niat Pembelian Ulang Produk Sepeda Motor, Jurnal Ekonomi dan Keuangan, 9(3), 362-377.

Burmann, C., Schaefer K., & Maloney Philip. (2008). Industry image: its impact on the brand image of potential employees. Journal Brand Management,15(4), 157-176.

Chitakornkijsil, Pranee, (2012). Moral meaning in green marketing and socially responsible marketing. The international journal of organizational innovation, 4(3), 113-128.

Chiranjeeb, K & Douglas, W.L (1997). Observation: Creating effective brand name: A study of the meaning process, Journal of advertising Research, 37(1), 67-75.

Darmawan, D. (2007). Konseptualisasi Ekuitas Nilai, Jurnal Kewirausahaan, 1(2), 58-63.

Darmawan, D. & E. Retnowati. (2013). Peranan Kepercayaan dan Keamanan Terhadap Minat Belanja Di Tokopedia, Jurnal Ekonomi dan Bisnis, 3(1), 1-6.

Darmawan, D. (2017). Manajemen Ritel, Revka Prima Media, Surabaya.

Djati, S. Pantja., & D. Darmawan. (2005). Pengaruh Kinerja Karyawan terhadap Kepuasan, Kepercayaan, dan Kesetiaan Pelanggan. Jurnal Manajemen dan Kewirausahaan, 7(1), 48-59.

Engel, J., Blackwell, R. D., & Miniard, P. W. (1995). Perilaku Konsumen (6 ed.). Jakarta: Binarupa Aksara.

Fan, Ying. (2005). Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341-350.

Ferrinadewi, E., & D. Darmawan. (2004). Perilaku Konsumen: Analisis Model Keputusan. Universitas Atma Jaya. Yogyakarta.

Keller, Kevin Lane. (2009). Building, measuring and managing brand equity. Prentice Hall.

Keller, K.L., & Aaker, D.A. (1998). The impact of corporate marketing on company’s brand extensions. Corporate Reputation Review, 1, 356-378.

Kotler, Philip., & Lee, Nancy. (2005), Doing the mostgood for your company and your cause. John Wiley & Sons Inc.

Kotler, Philip., & Amstrong, Gary. (2008). Principle of marketing 12th ed. Pearson Education Limited.

Kotler, Philip., & Keller, A Lane. (2009). Marketing management 14th ed. Pearson Education Limited.

Lamb, C. W., Hair, J. F., & McDaniel, C. (2001). Pemasaran (1st ed.). Jakarta: Salemba Empat.

Levy, & Weitz. (2001). Retailing Management (4th ed.). New York: Mc Graw Hill, Irwin.

Loudon, D., & Bitta, A. J. (1993). Consumer Behavior (4th ed.). Singapura: Mc Graw Hill.

Lovelock, C., & Wright, L. K. (2007). Manajemen Pemasaran Jasa. Indonesia: PT. Indeks.

Lupiyoadi, & Hamdani. (2006). Manajemen Pemasaran Jasa (2nd ed.). Jakarta: Penerbit Salemba Empat.’

Pride, W. M., Hughes, R. J., & Kapoor, J. R. (2012). Foundations of Business. USA: South Western Cengange Leraning.

Mardikaningsih, Rahayu, Hussein, A. S., & Aryani, R. (2016). Analisis Pengaruh Citra Toko, Citra Merek Produk Private Label, dan Nilai Yang Persepsikan Terhadap Loyalitas Pelanggan (Studi Pada Pelanggan Giant di Kota Malang). Jurnal Ekonomi Bisnis, 21th(1st), 46-57.

Schiffman, & Kanuk. (2008). Perilaku Konsumen. Jakarta: Indeks.

Setyaningsih., & D. Darmawan. (2004). Pengaruh Citra Merek terhadap Efektifitas Iklan. Jurnal Media Komunikasi Ekonomi dan Manajemen, 2(3), 41-49.

Sirgy, J. M., & L. D. J. Lee. (1996). Setting Socially Responsible Marketing Objectives: A Quality-of-life Aprroach. European Journal of Marketing, 30(5), 20-34.

Zeithaml, V., Bitner, M. J., & Gremler, D. D. (2009). Service Marketing: Intergrating Customer Focus Across The Firm (5th ed.). New York: McGraw-Hill.

Downloads

Published

2017-01-27